Last updated: August 5th, 2026

Mindscape Retreat ("we," "us," or "our") operates the website https://mindscaperetreatnc.com (the "Site"). This page explains what information we collect from visitors, how we use it, and the choices you have.

By using this Site, you agree to the collection and use of information in accordance with this policy.

### 1. Information We Collect

Information you give us. When you fill out a contact form, request a quote, subscribe to a newsletter, or otherwise reach out through the Site, we may collect information such as your name, email address, phone number, and any other details you choose to include in your message.

Information collected automatically. Like most websites, we automatically collect certain information when you visit, including your IP address, browser type, device type, pages viewed, and how you arrived at the Site. This is collected through cookies and similar tracking technologies (see Section 3).

(optional — include if the client sells products)

Order and payment information. If you make a purchase, we collect billing and shipping details necessary to process your order. Payment card information is processed directly by our payment processor and is not stored on our servers.

### 2. How We Use Your Information

We use the information we collect to:

- Respond to your inquiries and provide the services you request

- Send appointment confirmations, order updates, or requested information

- Improve the Site's content, layout, and performance

- Send occasional marketing communications, if you've opted in

- Comply with legal obligations and protect against fraud or misuse

We do not sell your personal information to third parties.

### 3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site. This may include:

- Essential cookies — required for the Site to function properly

- Analytics cookies — such as Google Analytics, which help us understand how visitors use the Site

- Marketing cookies (optional) — such as Meta Pixel or Google Ads, used to measure ad performance and show relevant ads

Most browsers let you refuse or delete cookies through their settings. Doing so may affect how parts of the Site function.

### 4. Third-Party Services

We may use the following third-party services, each of which has its own privacy policy governing how they handle your data:

- [Google Analytics] — website traffic and usage analytics

- [Sendgrid] — email newsletter delivery

We only share the minimum information necessary with these providers for them to perform their services.

### 5. How We Protect Your Information

We take reasonable technical and organizational measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

### 6. Your Choices and Rights

You can:

- Ask us what personal information we have about you and request a copy

- Ask us to correct or delete your personal information

- Unsubscribe from marketing emails at any time using the link in any email we send

- Disable cookies through your browser settings

To make any of these requests, contact us using the information in Section 9.

### 7. Children's Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

### 8. Links to Other Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

### 9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Mindscape Retreat

[email protected]

### 10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.